Reward Points

UrbanFox Rewards Programme

The UrbanFox Rewards Programme is to reward our customers by allowing customers to spend less but buy more. Our customers can now earn Reward Points by buying from UrbanFox Store and also by the actions stated below.

Benefits of Reward Points for Registered Customers

Once you have registered, you will be able to earn and accrue reward points, which are then redeemable at time of purchase towards the cost of your order. 

Earning Reward Points

Rewards can currently be earned for the following actions (February Special):

  • 1 Point       -  For every $1 nett purchase before tax.
  • 50 Points   -  Earned upon account confirmation
  • 100 Points -  Subscribing to UrbanFox newsletter for the first time.
  • 10 Points   -  Submitting product reviews.

Reward Points Exchange Rates

The value of reward points is determined by an exchange rate below. 

For every nett dollar (after GST) spending on UrbanFox Store: $1.00 spent = 2 Reward points earned

Your Reward Points will be automatically be converted to Store Credits. E.g. 50 Reward points = $1.00 Store Credits

Redeeming Reward Points as Store Credits

You can redeem your reward points at checkout as Store Credits. Store Credits can be used in conjunction with other payment methods such as credit cards, gift cards and more. 

To check your Rewards Points, click on Rewards Points on the left menu:

Payment Information

To check on your Store Credits, please click on Store Credit on the left menu:

To redeem your Store Credits, select the Use Store Credits at the Checkout page. The Store Credits will be applied to offset the total payable in your shopping cart.

Store Credits Expiration

Store Credits has an expiry of 1 year. Store Credits will expire in the order form which they were first earned. To check the expiry of your Store Credits, click on Store Credits to view the expiry of your Store Credits:

Email Notification

You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose points, as well as point expiration notifications. To activate this, go to Reward Points page, select "Subscribe for Balance Updates" and "Subscribe for Points Expiration Notifications" and click on "Save Subscription Settings".

Start Shopping & Earn Your Rewards Now!